Lahaina, Wailuku and Kahului residents asked to continue conserving water

WAILUKU, MAUI, Hawai‘i – Effective 2:00 p.m. today, Thursday, Sept. 15, 2016, the County of Maui Department of Water Supply (DWS) has cancelled the boil water advisory for Paia, Spreckelsville, Puunene, Kihei, Wailea, Makena and Maalaea and most Central Maui water customers. Customers in Iao Valley and along a portion of Main Street have been individually notified to continue boiling water for consumption.

DWS asks customers in Lahaina, Wailuku and Kahului to continue to conserve water and to avoid any unnecessary water use until further notice while water treatment operations and tanks are brought back up to normal operating capacity.

The cancellation of the boil water advisory was issued for areas where water samples have been confirmed to meet Federal Environmental Protection Agency and State Department of Health water quality standards.

Water samples were taken from the Iao Valley Road area this morning; the next update for Iao Valley Road and Main Street residents will be on Friday, Sept. 16, 2016 at approximately 2:30 p.m. when results are available. These residents were individually notified to continue to limit their water use to general washing and toilet flushing only and to not use their water for drinking and for the preparation of food. These residents and businesses are advised to use water from several potable water tankers that the County has placed for drinking and cooking.

The boil water advisory was a result of damage to the water source in Iao Valley and the possibility of bacterial contamination in Iao Tank.  As a precautionary measure and in accordance with the Department of Health, the Department of Water Supply issued a Boil Water Advisory until testing results were able to verify the water quality as acceptable.

The following measures are strongly encouraged for all who were impacted by the boil water advisory:

  • Run and flush your water faucets and fixtures for 5-10 minutes
  • Flush any machines and appliances connected to your water supply, such as soda dispensers and ice makers.
  • Discard any ice cubes that were made while the boil water advisory was in place
  • If needed, change any water filters that seem to have become clogged.

If the water does not run clear after flushing, contact the DWS trouble line at 270-7633. Customers should call the 24-hour hotline at 270-7633 if a water-related problem occurs or with any questions.


UPDATE 9/15/16     It is our understanding that the soonest we can expect an “all clear” & no need to boil water is Thursday (9/15/15) late  morning. So for now keep boiling  for 3 minutes before consumption,


September 14, 2016 IMMEDIATE RELEASE Press Release by Dept. of Water Supply BOIL WATER ADVISORY FOR CENTRAL AND SOUTH MAUI AREAS The Department of Water Supply is recommending customers in the Central and South Maui areas to boil water before consumption due to possible contamination from flooding. Affected areas include Kahului, Wailuku, Paia, Spreckelsville, Puunene, Kihei, Wailea, Makena and Maalaea. At this time, there are no water quality violations. This advisory is a precautionary measure for public health and safety purposes. Customers should boil water at a rolling boil for 3 minutes prior to consumption or use, or use bottled water. DWS personnel are out in the water system flushing water lines to ensure clean water, and laboratory personnel will take samples to verify water quality today. Another press release will be issued once samples show no contamination. The Department of Water Supply is also requesting all consumers in the Wailuku and Kahului areas to conserve water and to avoid any unnecessary water use until further notice. The Department extends its appreciation to its customers for their cooperation and understanding. Please call the 24-hour hotline at 270-7633 if a water-related problem occurs or if there are any questions. # # #